Apple Scores Top Marks in Consumer Reports Tech-Support

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The last time I worked for a larger company, I was forced to use a PC.  I spent more time getting to know the IT guys than I really cared to.  Not that they weren’t nice, but my computer always needed fixing.  I convinced my boss to get me a Mac, and I never needed the IT guys again for the next 2 years.  No kidding.

It doesn’t come as a surprise to me that in tech support, Apple scored high marks and beat their competition by a large margin.  I haven’t had to even call tech support very often, but my experiences for the most part have gone very, very well.  Congrats Apple tech support.  You should be celebrating this evening.

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by: Scott Gentry | 03/12

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